1.

log into the iLife content library

2.

Select the script you would like to view

3.

Select a script you would like to use. You can see all of the script titles in the menu on the left side.

4.

Read the script while on the phone to help guide your call. If texting, copy and paste the script into your phone or text message platform.

5.

The scripts help you start and guide your conversation, but they may not account for every reply a client could use. Be prepared to continue the discussion as you see fit.